Telemecanique
Hmis - industrial pcs / Hmi - industrial pc
New and refurbished products are covered by a WiAutomation warranty of 12 months from the delivery date, the used products are guaranteed for 6 months by WiAutomation. Consumers are additionally protected in the event of a non-compliant product (if received damaged or incorrect product), and any non-conformity must be reported within 26 months from the delivery date.
Customers can avail themselves of the warranty by contacting our customer service at the email address: [email protected] or by submitting a request through the dedicated section in "My Orders" personal area.
Following a thorough evaluation by WiAutomation, we will proceed with the potential repair or replacement of the non-functioning or non-compliant product. A refund will only be issued if the vendor determines that the primary remedies (repair/replacement) are not feasible.
For further details, please refer to paragraph 8 of the Terms and Conditions: LEGAL GUARANTEE OF CONFORMITY AND SELLER'S LIABILITY.
GUARANTEE VOID
The tampering, unauthorized removal, failure unfollow of the user instructions, the use of a different voltage from that prescribed, the fitting of non-genuine parts or do not comply with the technical specifications, failures for improper use of the device, the repair attempt by unqualified personnel, the damage caused by natural disasters and not (lightning, fire, flooding, vandalism, etc.), will void warranty. The warranty conditions will apply only to the product, object of malfunction, accompanied by the authorisation to return.
TERMS AND CONDITIONS
WiAutomation
www.wiautomation.com
by PARCOP S.R.L.
Parcop S.r.l., in the person of its legal representative pro tempore, with registered office in Monte Di Procida (NA) Via Filomarino III Tr. 13 (VAT code/fiscal code. 08668021218), email: [email protected], certified email [email protected], registered at the Register of Companies of Naples
(also merely as the “Seller”).
CONDITIONS OF USE
Parcop S.r.l. is the licensed user of the wiautomation.com website, which may not be reproduced in whole or in part, transferred by electronic or conventional means, modified, linked and used without the prior consent of Parcop S.r.l.
Parcop S.r.l. does not act as authorized Reseller of the products present on the website or subject to quotation. Therefore, the products may have codes with an older date or belong to an earlier production than that available from the official manufacturer and/or authorized dealers. Any production years and/or specific versions must be indicated when ordering.
All brands, logos, names of suppliers and services mentioned are trademarks belonging to their respective companies and are property of their respective right owners. The use of third-party logos does not constitute an endorsement of or association of any kind with the respective companies holding intellectual and industrial property rights.
On this website, Parcop S.r.l. sells products for industrial and naval automation, (for example, Programmable Logic Controllers, HMI Operator Panels, Motors, Drives, Motion Systems, Electronic Components, etc.) pursuant to Legislative Decree 9 April 2003, n. 70 containing the regulation of electronic commerce (e-commerce) and articles. 45 et seq. of Legislative Decree 6 September 2005, n. 206 (“Consumer Code”) as amended by Legislative Decree no. 170/2021, implementing Directive (EU) 2019/771.
Parcop S.r.l. also sells digital products and, therefore, the rules established in the articles will apply. 135 octies et seq. of the Consumer Code. In particular we mean:
- digital content: data which is produced and provided in digital format;
- digital service: a service that allows the consumer to create, transform, store data or access it in digital format or a service that allows the sharing of data in digital format, uploaded or created by the consumer and other users of that service, or any other interaction with such data;
- goods with digital elements: any tangible movable good that incorporates or is interconnected with digital content or a digital service in such a way that the lack of said digital content or digital service would prevent the performance of the functions of the good;
- integration: the connection of the digital content or service with the components of the consumer's digital environment and the incorporation into said components so that the digital content or digital service is used in compliance with the conformity requirements set out in this chapter.The Seller accepts orders from Customers who are both consumers and customers who are not consumers. Pursuant to art. 3, I paragraph, letter. a) of the Consumer Code, Consumer is any natural person acting for purposes unrelated to any entrepreneurial, commercial, professional or craft activity carried out. The entry of the Sales Tax Number during the purchase procedure is considered an indication that the purchase was made for purposes related to the entrepreneurial, commercial, craft or professional activity carried out.
If one or more sales are made to a party who does not qualify as a Consumer, these general terms and conditions of sale and the Italian Civil Code shall apply, since the protections provided in favour of the Consumer, which reflect or comply with mandatory provisions of law, shall not be effective towards that party;
Only individuals aged 18 years or over may purchase products.
The legal conditions applicable to the Seller-Customer relationship are those in force on the date of transmission of the purchase order. They can be modified at any time. Any changes and/or new conditions are considered in force from the moment of their publication on the website.
Before placing and therefore proceeding with the payment of the order, the Customer is required to carefully read these terms and conditions. Placing the order implies full knowledge and express acceptance of both the aforementioned general conditions of sale and what is indicated in the purchase procedure.
For any kind of request or communication, the Customer may contact the Seller using the contacts at the URL https://www.wiautomation.com/contact-us as well as the live chat dedicated to customer support at the same address.
The Customer acknowledges, accepts and gives his consent that all communications, notifications, certificates, information, reports and in any case any documentation on the operations performed, relating to the purchase of the